Waitlist for fully booked events
Make better use of high demand: when an event is fully booked, customers can join the waitlist and receive an automatic notification as soon as a spot becomes available again.
Fully booked does not mean lost demand
When a class, training session, or workshop is fully booked, it does not mean that there is no more interest. Quite the opposite: there are often still customers who would like to join but can no longer find an available spot.
Without a waitlist, these people leave the booking page — and may not come back. With the waitlist, this interest remains visible and usable. You can see how many people are waiting for a spot, and your customers still have the opportunity to show their interest.
What is the waitlist in Slotlify?
The waitlist is a feature for events with a limited number of participants. As soon as the maximum number of participants has been reached, additional customers can no longer book directly. Instead, they can add themselves to the waitlist.
If a spot becomes available later, for example because of a cancellation, the first person on the waitlist is automatically notified by email. This person then gets the opportunity to book the newly available spot.
The waitlist is an advanced feature and is not included in all Slotlify plans. Whether you can use this feature depends on your current plan.
How the waitlist works
Full
Full
An event reaches the maximum number of participants. From this point on, direct booking is no longer possible because all available spots have already been taken. Instead of ending the booking option completely, Slotlify can show your customers the option to join the waitlist.
Join
Join
Interested customers can enter their details and join the waitlist. This keeps their interest active, even if no spot is currently available. For your customers, this is much more convenient than having to check the page manually again and again.
Cancellation
Cancellation
When an existing booking is cancelled, a spot in the event becomes available again. Slotlify detects that the maximum number of participants is no longer reached. This allows the next step to be triggered automatically.
Notification
Notification
The first person on the waitlist automatically receives an email informing them that a spot is available again. This lets them quickly know that they now have the opportunity to book the newly available spot. You do not need to monitor this process manually or contact individual customers yourself.
Why the waitlist is useful for your studio
Free spots after cancellations can be filled again more quickly. This helps you make better use of your events and avoid unnecessarily empty spots.
You can see which events are especially popular and where additional dates or larger groups might make sense. The waitlist therefore shows you not only individual interested customers, but also real demand.
You do not need to manually check who can move up from the waitlist. Slotlify automatically informs the right person as soon as a spot becomes available.
Customers do not need to keep checking whether a spot has become available again. They join the waitlist once and are automatically notified when a new opportunity appears.
Easier for your customers
The waitlist is also practical for your customers. If an event is fully booked, they do not need to come back regularly and check availability. They join once and receive an automatic notification as soon as a new opportunity appears.
This makes the booking process more pleasant and reduces frustration for popular classes or events.
Which offers is the waitlist suitable for?
The waitlist is especially useful for offers with limited capacity or high demand.
Typical examples include:
- Yoga classes with limited mat spaces
- Fitness or personal training groups
- Workshops and seminars
- Sports classes with limited equipment
- Dance classes
- Coaching sessions
- Children’s classes or holiday programs
- Events with fixed capacity
Automatic email when a spot becomes available
When a booking is cancelled and a spot becomes available, Slotlify automatically informs the first person on the waitlist. The waitlist follows the principle “first come, first notified.” This creates a transparent process for everyone involved.
This means you do not need to write messages manually or decide yourself whom to contact. The process runs automatically and helps you fill free spots more quickly.
Frequently asked questions about the waitlist
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