Terms and Conditions

Terms and Conditions (T&C) – Slotlify (for Merchants)

Version date: 19.10 2026

1. Scope and Definitions

1.1 These Terms and Conditions (“T&C”) govern the use of the SaaS platform “Slotlify” by event organizers and other providers of bookable services (“Merchant”) for the creation, management, and publication of events, as well as for the management of bookings.

1.2 These T&C apply exclusively to entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB). Consumers within the meaning of Section 13 BGB are excluded from using Slotlify as a Merchant.

1.3 Definitions within the meaning of these T&C:

  • “Slotlify” means the SaaS platform operated by the provider, including the associated technical services, domains, dashboards, storefront functions, and interfaces.
  • “Merchant” means the registered business user who offers and manages events or other bookable services via Slotlify.
  • “Tenant” means an organizational unit, brand, branch, or business unit created by the Merchant within Slotlify.
  • “Customer” means the end customer who books services from the Merchant via the Merchant’s storefront.
  • “Storefront” means the publicly accessible presentation and booking page of the Merchant or its Tenant.
  • “Payment Service Provider” means an external payment service provider, in particular Stripe or PayPal.
  • “Connected Account” means an account assigned to the Merchant within Stripe Connect or comparable payment infrastructure and used for the technical processing of online payments in favor of the Merchant.
  • “Online Payment” means an electronic payment made by a Customer in connection with a booking and processed through a payment service provider.
  • "Platform Fee" means a transaction-based fee charged by Slotlify for Online Bookings of the Merchant in accordance with the selected Plan or a separate agreement. It is subject to VAT in accordance with Section 7.7c.
  • "Plan" means the free or paid SaaS service package of Slotlify selected by the Merchant.
  • “Cancellation Terms” are the terms and conditions established by the Merchant for a bookable service, governing the Customer’s ability to cancel a booking prior to the commencement of the service and specifying, in particular, provisions regarding full or partial refunds, cancellation fees, or restrictions on or the exclusion of self-cancellation.
  • “Cancellation Fee” is an amount determined by the Merchant in accordance with the cancellation terms validly agreed upon with the Customer; this amount may be retained in whole or in part, or claimed from the Customer, in the event of a cancellation.
  • “Cancellation Document” is a document technically generated via Slotlify that corrects or cancels—either in whole or in part—an invoice that has already been issued.

2. Provider

Slotlify
Owner Dmitrii Shapiro
An den Krautgärten 33
65760 Eschborn
Germany
Email: service@slotlify.de

3. Subject Matter of the Contract

3.1 Slotlify provides the Merchant with a web-based software solution enabling the Merchant in particular to:

  • create and manage Tenants,
  • create, edit, and publish events or other bookable services,
  • manage bookings,
  • process customer and participant data within the scope of the platform,
  • depending on the selected plan and technical availability, technically support, document, or process Customer payments through integrated payment service providers.

3.2 Slotlify is the provider of the technical platform. Slotlify is not the organizer, not the provider of the services offered by the Merchant, and not a party to the contract between the Merchant and the Customer concerning the booked event or other service.

3.3 The contract for participation in an event or the use of any other service is concluded exclusively between the Merchant and the Customer. The Merchant is solely responsible for the content, description, pricing, scheduling, performance, safety, capacities, participation requirements, cancellation terms, refunds, and legal handling of its offers.

3.4 Insofar as Slotlify provides payment-related functions or enables integration with external payment service providers, this is done solely as technical support. Slotlify does not owe any regulated payment services, unless expressly and mandatorily required by law.

3.5 Slotlify is entitled to further develop the platform technically and to modify, extend or discontinue functions, provided that essential contractual main obligations are not thereby unreasonably impaired. The discontinuation or material restriction of a function previously provided shall be notified to the Merchant in text form at least 30 days before it takes effect, unless the change cannot be deferred for security or legal reasons.

4. Registration, Access, and Account

4.1 The use of Slotlify as a Merchant requires successful registration of an account. Registration may be completed via email and password or through a login service supported by Slotlify.

4.2 The Merchant is obliged to provide only accurate, complete, and up-to-date information during registration and throughout the term of the contract and to update such information without undue delay in the event of changes.

4.2a The Merchant shall provide in the Merchant account, completely and accurately, the information required for invoicing by Slotlify, and shall keep it up to date. This includes in particular the legal name (for sole proprietors, the name of the owner), the address and, where available, the VAT identification number. Invoices are issued on the basis of this information. Changes to the information apply to future invoices. Upon request, Slotlify will correct an invoice already issued to the extent provided by law.

4.3 Access credentials must be kept confidential and protected against unauthorized access. The Merchant is responsible for all activities carried out under its account insofar as the Merchant is responsible for them.

4.4 The Merchant may not transfer its account to third parties or permanently allow third parties to use it without Slotlify’s consent.

4.5 Slotlify is entitled to reject registrations or temporarily suspend or permanently close accounts if there are concrete indications of misuse, false information, security incidents, breaches of these T&C, or violations of applicable law.

5. Plans, Prices, Term, and Termination

5.1 Use of Slotlify is subject to the plan selected by the Merchant. Slotlify may offer paid plans as well as free plans. The scope of services and the applicable remuneration shall be determined by the plan description displayed on the platform at the time the contract is concluded.

5.1a Under the free plan (“Free Plan”), no monthly or annual base fee shall apply. Instead, Slotlify shall charge a transaction-based platform fee for successfully paid online bookings of the Merchant in accordance with Section 7.

5.1b Under paid plans, the platform fee for online bookings may be waived to the extent expressly provided in the relevant plan description. Fees charged by the payment service provider, in particular Stripe, shall remain unaffected.

5.2 Billing shall be made monthly or annually in advance, depending on the selected plan.

5.3 Monthly plans shall automatically renew for an additional month, and annual plans shall automatically renew for an additional year, unless terminated in due time.

5.4 The Merchant may terminate the selected plan by giving 14 days’ notice effective as of the end of the applicable term. Termination may be effected via the Merchant account, where technically available, by using the termination function provided for this purpose, or in text form by e-mail to service@slotlify.de. The termination shall take effect at the end of the current term. The Merchant may continue to use the booked plan until expiry of the already paid billing period, unless an extraordinary termination or suspension for good cause applies.

5.5 The right of either party to terminate for good cause without notice shall remain unaffected.

5.6 Slotlify shall be entitled to change prices for future billing periods. Price changes shall be notified to the Merchant in text form at least 30 days before they take effect. The amended prices shall apply only to the next billing period. In the event of a price increase, the Merchant may terminate the contract extraordinarily with effect as of the date on which the change takes effect.

5.7 Where individual Plans provide for transaction-based Platform Fees, these fees form part of the selected Plan or of a separate agreement. The amount, calculation basis and VAT of the Platform Fee are governed by Sections 7.7 to 7.7c.

5.8 Unless expressly stated otherwise, all prices, fees and other charges are exclusive of the applicable statutory value-added tax (VAT).

5.9 After termination of the contract, Slotlify shall, upon request, make the data entered by the Merchant available to the Merchant once in a common, machine-readable format. The request must be submitted in text form to service@slotlify.de within 30 days of the end of the contract. Deletion of the data is governed by the Data Processing Agreement.

6. Payment Processing for Merchant Plans

6.1 Payments for Merchant Plans are processed through payment service providers supported by Slotlify, in particular Stripe and/or PayPal. Slotlify is the payee for Plan fees.

6.2 Slotlify does not store complete credit card, bank, or payment instrument data of the Merchant. Payment processing is carried out through external payment service providers under their respective contractual terms and privacy policies.

6.3 The allocation of data protection roles in respect of payment service providers is governed by section 14.3.

6.4 Upon successful payment, Slotlify shall provide the Merchant with an invoice for the Plan fee to the extent required by law or tax regulations.

6.5 If the Merchant defaults on Plan payments, Slotlify shall be entitled, after prior reminder, to restrict or suspend access to the platform in whole or in part until the outstanding amounts have been settled.

6.6 Slotlify issues invoices to the Merchant, in particular for Plan fees and Platform Fees, exclusively in electronic form. Invoices are sent by e-mail to the address stored in the Merchant account and/or made available for download in the Merchant account. Invoices may be created and delivered via the payment service provider Stripe.

6.7 The Merchant consents to receiving invoices in electronic form, in particular as PDF files. Where required or permitted by law, Slotlify may also issue invoices in a structured electronic format compliant with standard EN 16931, in particular XRechnung or ZUGFeRD.

7. Bookings, Online Payments, Platform Fees, and Cancellations in the Relationship Merchant ↔ Customer

7.1 The Merchant may accept and manage bookings from Customers through Slotlify. Depending on the configuration, Customers may book as guests or through a customer account.

7.2 Depending on the Merchant’s configuration, the payment methods “online payment” and/or “payment on site” may be offered for bookings.

7.3 In the case of “payment on site”, no online payment processing shall be carried out by Slotlify. In such case, payment processing shall take place exclusively outside the platform in the relationship between Merchant and Customer.

7.4 In the case of “online payment”, technical payment processing shall be carried out through an integrated payment service provider, in particular Stripe. As a rule, the payee for bookings shall be the Merchant.

7.5 Use of online payments may require the Merchant to set up, verify and maintain a Connected Account with Stripe Connect or a comparable payment service. Where Stripe Connect is used, the Merchant shall enter into the agreements required for this purpose directly with Stripe. The Stripe Connected Account Agreement refers to the Stripe Services Agreement and governs the rights and obligations of the connected account vis-à-vis Stripe.

7.6 The Merchant authorizes Slotlify, to the extent technically necessary and legally permissible, to:

  • initiate the setup of the Connected Account,
  • transmit merchant-, account- and onboarding-related data to the payment service provider,
  • retrieve the verification, activation and restriction status of the Connected Account,
  • technically initialize payment functions, and
  • display transaction-related information within the platform.

This authorization is limited to technically necessary platform actions and shall not constitute a general power of representation.

7.7 Where a Platform Fee applies under the selected Plan or a separate agreement, Slotlify is entitled to charge it as a transaction-based fee on Online Bookings of the Merchant. Under the Free Plan, the Platform Fee is 4.20% plus VAT in accordance with Section 7.7c. The calculation basis is the gross amount actually paid by the Customer for the respective Online Booking, after deduction of discounts, vouchers or other price reductions, but before deduction of fees of the payment service provider. Deviating provisions in the Plan description or in a separate agreement take precedence.

7.7c VAT is charged on the Platform Fee as follows:

(a) If the Merchant is established in Germany, VAT is charged at the applicable standard rate, currently 19%. This also applies if the Merchant uses the small business scheme under Section 19 of the German VAT Act (UStG).

(b) If the Merchant is established in another Member State of the European Union and has stored a valid, successfully verified VAT identification number in the Merchant account, no German VAT is charged. The VAT is owed by the Merchant as the recipient of the service (reverse charge). If no valid, verified VAT identification number is available, German VAT is charged in accordance with (a).

(c) If the Merchant is established outside the European Union, no German VAT is charged, unless the service is taxable in Germany.

The invoicing details stored in the Merchant account at the time of the respective Online Payment are decisive.

7.8 The platform fee may be collected technically through the payment service provider used, in particular within the framework of Stripe Connect as an application fee.

7.8 The Platform Fee, including the VAT attributable to it, is retained as an application fee under Stripe Connect directly upon the respective Online Payment. The retention settles the Platform Fee.

7.8a Slotlify shall issue the Merchant a consolidated invoice in accordance with Section 6.6 for each calendar month in which platform fees have been collected. The invoice shall generally be issued within the first few days of the following month.

The consolidated invoice shall separately itemize the platform fees incurred during the respective calendar month and the applicable value-added tax (VAT).

As the platform fees have already been deducted during payment processing, no additional payment is due under the consolidated invoice.

Subsequent cancellations or refunds of bookings shall generally not result in any adjustment to platform fees already invoiced. Legally required invoice corrections and the correction of incorrectly calculated fees shall remain unaffected.

7.9 Fees, costs, holds, reviews, reserves, rolling reserves, delays, payout schedules, suspensions or other measures imposed by the payment service provider in connection with the Connected Account or individual transactions shall generally fall within the Merchant’s sphere of responsibility and risk, unless the cause is attributable to Slotlify. In particular, Slotlify does not owe payout at a specific time.

7.10 The Merchant is solely responsible for the cancellation and refund policies applicable to Customers, as well as for their legal validity and actual implementation. While Slotlify may provide technical functions for this purpose, it assumes no responsibility for the content or effectiveness of the Merchant’s policies.

7.10a Slotlify may provide the Merchant with technical functions for configuring and automatically executing cancellations. In doing so, the Merchant may—specifically for individual bookable services—define deadlines for free cancellation, percentage-based or fixed cancellation fees, the exclusion of refunds, or restrictions on self-cancellation.

7.10b Where the Merchant activates configurable cancellation policies, the settings applicable to a booking may be technically stored at the time the booking is finalized. Subsequent changes to cancellation settings generally apply only to future bookings and do not alter the terms stored for bookings already finalized.

7.10c The Merchant instructs Slotlify to automatically apply the cancellation policies configured by the Merchant and stored for the specific booking, to the extent technically feasible. This may include, in particular, calculating refund amounts and cancellation fees, restricting self-cancellation, updating the booking status, and generating and transmitting relevant documents.

7.10d For orders containing multiple booking items, a cancellation may be technically limited to a single booking item. In such cases, refunds, cancellation documents, fees, and status updates may apply exclusively to the affected booking item. The remaining items in the order generally remain unaffected.

7.10e For courses, series of appointments, or comparable multi-part services, the deadline relevant for cancellation may be calculated based on the start of the first appointment. If configured accordingly by the Merchant, only the cancellation of the entire booked series is possible; cancellation of individual appointments is not permitted.

7.10f For bookings paid online, Slotlify may initiate a full or partial refund via the connected payment service provider on behalf of the Merchant. The actual execution, processing time, and availability of the refund are also subject to the technical, contractual, and regulatory requirements of the respective payment service provider.

7.10g Where a refund, chargeback, fee, or other charge occurs in connection with a booking, the Merchant shall bear the resulting financial consequences, unless they are attributable to Slotlify.

This applies in particular to charges imposed on the Connected Account and to payment service provider fees that are not refunded when a payment is refunded.

The platform fee charged by Slotlify for the original online payment shall remain payable in accordance with Section 7.11, even if the booking is subsequently cancelled or refunded in full or in part.

7.10h For bookings using the "payment on-site" method, Slotlify does not automatically process refunds or charge cancellation fees. Once a free cancellation period set by the Merchant has expired, the option for the customer to cancel the booking themselves may be technically restricted or disabled. The assertion of any claims against the customer is the sole responsibility of the Merchant.

7.10i Provided the technical and legal prerequisites are met, Slotlify may—on behalf of the Merchant and in the event of a full or partial cancellation—generate, store, and electronically transmit to the Customer a cancellation document or other invoice correction for the affected booking item, as well as a separate document regarding a cancellation fee determined by the Merchant.

7.10j The technical calculation of a cancellation fee, the processing of a refund, or the generation of a document by Slotlify does not constitute confirmation that the Merchant’s underlying claim against the Customer is legally valid, effectively agreed upon, or enforceable in the calculated amount.

7.10k The Merchant is obliged to present the cancellation and refund terms applicable to a booking in a clear, understandable, and easily accessible manner prior to the submission of the booking declaration and, where necessary, to effectively incorporate them into the contract with the Customer. This applies in particular to cancellation deadlines, percentage-based or fixed cancellation fees, the exclusion of refunds, the handling of courses or series of appointments, and restrictions on self-cancellation.

7.10l The cancellation policy configured by the Merchant in Slotlify must align with the legal texts and information provided to the Customer. In the event of a conflict between a technical setting, a summary displayed during checkout, and the Merchant’s legal texts, the Merchant is responsible for resolving the discrepancy and for any resulting claims.

7.10m If the Merchant uses a fixed, percentage-based, or full cancellation fee as liquidated damages, the Merchant is responsible for ensuring that the policy complies with statutory requirements. In particular, the Merchant must verify whether the Customer must be given the opportunity to prove that no damage—or significantly less damage—was incurred.

7.10n Mandatory statutory rights of the Customer remain unaffected by the configured cancellation terms. This applies in particular to claims arising from a cancellation, non-performance, defective performance, or other breach of contract attributable to the Merchant, as well as to any statutory right of withdrawal that may exist.

7.10o The Merchant is solely responsible for determining whether a statutory right of withdrawal applies to the service they offer or is excluded by law, and for properly informing the Customer accordingly. A contractual cancellation option provided via Slotlify is not equivalent to a statutory right of withdrawal.

7.10p The Merchant is solely responsible for the commercial and tax-law classification of cancellation fees, withholdings, compensation payments, refunds, invoices, cancellation documents, and invoice corrections. This applies in particular to the question of whether a cancellation fee is to be treated as compensation not subject to VAT or as consideration subject to VAT.

7.10q Where Slotlify provides the Merchant with a choice regarding the tax treatment of a cancellation fee, Slotlify merely implements the setting selected by the Merchant from a technical standpoint. Slotlify does not verify the accuracy of the selection or the tax-related validity of the generated document.

7.10r Objections, claims for reimbursement, complaints, and other disputes raised by a Customer in connection with a cancellation, a refused self-cancellation, a refund, or a cancellation fee must generally be handled by the Merchant.

7.10s The Merchant shall indemnify Slotlify against legitimate third-party claims and any reasonable costs arising therefrom, insofar as such claims are based on the Merchant’s cancellation terms being unlawful, invalid, contradictory, incomplete, or incorrectly configured, and Slotlify is not itself responsible for the circumstances giving rise to the claim.

7.11 The platform fee is earned upon successful processing of the online payment and shall remain payable in full even if the underlying booking is subsequently cancelled in whole or in part, or if the amount paid by the Customer is fully or partially refunded.

7.11a A platform fee that has already been collected, including the applicable value-added tax (VAT), shall generally not be refunded in the event of a cancellation or refund.

This applies regardless of whether the cancellation or refund is initiated through Slotlify's features, through the connected payment service provider, or by other means.

7.11b In the event of a partial refund, the platform fee shall remain calculated on the basis of the original gross amount successfully paid.

No subsequent recalculation or proportional reduction of the platform fee shall be made as a result of the refund.

7.11c Any mandatory statutory rights to refunds or adjustments, as well as claims arising from incorrect fee calculations or payment processing errors attributable to Slotlify, shall remain unaffected.

7.12 Disputes, chargebacks, payment disputes, fraud cases and other disputes in connection with bookings shall, as a rule, be handled and economically borne by the Merchant, unless Slotlify is itself liable under mandatory law.

7.12a In the event of a chargeback or payment dispute, the platform fee incurred for a previously successfully processed online payment shall generally remain payable.

This also applies where the payment service provider subsequently reverses the original payment amount, in whole or in part.

Mandatory statutory rights and claims arising from incorrect fee calculations attributable to Slotlify shall remain unaffected.

In all other respects, the terms and conditions of the respective payment service provider shall additionally apply.

7.13 Slotlify shall be entitled to restrict, suspend or deactivate the use of online payments for individual Merchants, Tenants or bookings if:

  • verification of the Connected Account is incomplete,
  • required information or evidence is missing,
  • the payment service provider imposes restrictions, reviews, reserves or suspensions,
  • there is an increased risk of fraud, abuse, compliance violations or money laundering, or
  • the Merchant breaches these Terms, the payment service provider’s terms or applicable law.

7.14 The Merchant shall comply with the terms of the payment service provider used in each case. Where Stripe Connect is used, this shall include in particular the applicable Stripe terms for Connected Accounts. To the extent Slotlify is held liable by Stripe or other third parties as a result of a breach of such terms attributable to the Merchant, the Merchant shall indemnify Slotlify upon first demand against all resulting damages, costs and claims.

8. Merchant Obligations

8.1 The Merchant is obliged to offer only lawful events and services and to obtain and maintain all necessary permits, licenses, authorizations, insurance, qualifications, and evidence required for this purpose.

8.2 The Merchant is responsible for the accuracy, completeness, and timeliness of all information relating to its offers, in particular with regard to descriptions, prices, dates, locations, participation conditions, capacities, safety requirements, and house rules.

8.3 The Merchant is also responsible for complying with all legal obligations applicable vis-à-vis Customers, including information obligations, price indication rules, tax law, commercial law, data protection law, and consumer protection law, insofar as these apply to its offers.

8.4 In particular, content or events that are unlawful or violate official requirements, public decency, or public order are prohibited. Offers involving glorification of violence, hatred, discrimination, extremist content, pornographic or sexualized content, dangerous or health-threatening content, or other abusive purposes are prohibited.

8.5 Slotlify is entitled to temporarily block or remove unlawful or allegedly unlawful content and, in the event of serious or repeated breaches, to take further measures up to and including termination.

8.6 Notices concerning illegal content in a storefront may be submitted at any time in text form to service@slotlify.de. Slotlify reviews incoming notices and informs the notifying party of the decision taken. The Merchant concerned shall be informed of any measures and the reasons for them.

9.1 The Merchant is required to provide all legally required legal texts, consumer information, and mandatory disclosures in their storefront in a form that is up-to-date, complete, comprehensible, and easily accessible. This includes, in particular, a legal notice (Impressum), a privacy policy, and—where applicable or legally required—their own General Terms and Conditions, information regarding the existence or exclusion of a right of withdrawal, and cancellation and refund policies.

If the Merchant activates configurable cancellation policies, they must ensure, in particular, that the Customer is informed of the terms applicable to the specific service and is able to view these terms before submitting their booking declaration. The summary displayed during checkout must correspond to the complete legal texts and the settings configured in Slotlify.

9.2 To the extent the Merchant provides digital services or publicly bookable offers on a commercial basis, the Merchant shall be solely responsible for complying with the applicable statutory information obligations.

9.3 Slotlify may provide technical fields, input forms, or linking options for legal texts. The Merchant alone is responsible for the legal review, accuracy, completeness, and timeliness of such texts. Slotlify does not provide legal advice in this respect.

The provision of a checkbox, a summary of cancellation terms, a cancellation preview, an automated calculation, a refund, a cancellation document, or a document regarding a cancellation fee does not constitute a legal or tax review by Slotlify. The Merchant must not construe the standard texts, selection options, and technical processes provided by Slotlify as legal or tax advice.

10. Rights to Content

10.1 The Merchant remains the owner of all rights to the content it provides, in particular texts, images, logos, trademarks, event information, and other materials.

10.2 The Merchant grants Slotlify the non-exclusive, territorially unlimited rights of use required for operating the platform, limited to the term of the contract, in particular for storage, reproduction, technical processing, transmission, and making available to the public within the Storefront and the platform.

10.3 Slotlify shall use Merchant content for its own advertising purposes only with the Merchant’s express consent or where legally permitted.

11. Availability, Maintenance, and Changes to the Platform

11.1 Slotlify shall make the platform available within the scope of technical and operational possibilities. No specific availability or uninterrupted accessibility is owed unless expressly agreed otherwise.

11.2 Slotlify is entitled to carry out maintenance work, updates, security measures, technical changes, and further developments. This may result in temporary restrictions or interruptions.

11.3 Planned maintenance work shall be announced in advance where possible.

11.4 Slotlify is entitled to modify, restrict, or discontinue functions, provided that the Merchant’s legitimate interests are reasonably taken into account.

12. Suspension, Blocking, and Termination for Good Cause

12.1 Slotlify may suspend the Merchant’s access in whole or in part or deactivate individual functions, in particular Online Payments, if:

  • the Merchant is in default of payment,
  • there is suspicion of security issues, fraud, misuse, or compliance violations,
  • the Merchant breaches these T&C, the terms of the payment service provider, or applicable law,
  • required verification or cooperation obligations are not fulfilled,
  • the payment service provider imposes restrictions or suspensions in relation to the Connected Account or individual transactions.

12.2 In the event of payment default, Slotlify may suspend access after prior reminder until outstanding claims have been settled.

12.3 The right of either party to terminate for good cause remains unaffected.

13. Liability

13.1 Slotlify shall be liable without limitation in cases of intent and gross negligence as well as in the event of injury to life, body, or health.

13.2 In cases of slight negligence, Slotlify shall only be liable for breach of an essential contractual obligation, the fulfillment of which is a prerequisite for the proper performance of the contract and on the observance of which the Merchant may regularly rely. In such case, liability is limited to the typical and foreseeable damage.

13.3 Slotlify shall not be liable for the performance, quality, safety, legality, or defect-free nature of the events or services offered by the Merchant, nor for breaches of duty by the Merchant vis-à-vis Customers.

13.3a Slotlify shall not be liable for the legal or tax validity of the cancellation terms established by the Merchant, for the enforceability of a cancellation fee, or for the accuracy of the tax classification made by the Merchant, unless Slotlify has breached its own obligations through willful misconduct or gross negligence.

13.4 Slotlify shall not be liable for disruptions or outages beyond Slotlify’s control, in particular outages of telecommunications networks, hosting providers, payment service providers, third-party integrations, or cases of force majeure.

13.5 To the extent Slotlify’s liability is excluded or limited, this shall also apply in favor of Slotlify’s legal representatives, employees, vicarious agents, and other assistants.

14. Data Protection and Data Processing Agreement (DPA)

14.1 Slotlify processes personal data in accordance with the applicable Slotlify Privacy Policy.

14.2 To the extent Slotlify processes Customers’ personal data on behalf of the Merchant, the parties shall—subject to a different data protection qualification in the individual case—act in the relationship of controller and processor. In such case, the parties shall conclude a data processing agreement pursuant to Article 28 GDPR before or at the latest upon commencement of the relevant processing.

14.3 To the extent payment service providers, in particular Stripe, process personal data in connection with identity verification, KYC/KYB, payment processing, account management, fraud prevention, risk review, payouts, or regulatory obligations, this shall generally take place on the basis of their own contractual relationships and under their own data protection responsibility, unless expressly agreed otherwise in the individual case or required by law. The data protection role allocation shall depend on the actual purposes and means of the processing.

14.4 The Merchant instructs Slotlify or consents thereto, insofar as required for the provision of the Online Payment function, to transmit merchant, account, onboarding, and transaction-related data to the payment service provider used and to retrieve status and account information of the Connected Account and process it within the platform.

14.5 To the extent required under data protection law, Slotlify shall provide the Merchant with information on processors or sub-processors used via the privacy policy, a DPA, or separate data protection documentation.

15. Amendments to these T&C

15.1 Slotlify is entitled to amend these T&C insofar as there is an objective reason for doing so, in particular due to changes in law, changes in case law, technical developments, changes to platform functions, security requirements, or changes in payment and compliance requirements.

15.2 Amendments shall be communicated to the Merchant in text form. Amendments which do not materially affect the contractual balance between performance and consideration and which are reasonable for the Merchant shall be deemed accepted if the Merchant does not object within 30 days of receipt of the notice of amendment and Slotlify has expressly drawn the Merchant's attention to this period and to this consequence in the notice of amendment. If the Merchant objects within the period, either party may terminate the contract for cause with effect from the date on which the amendment takes effect.

15.3 Amendments to essential primary performance obligations, remuneration, or allocation of liability require the Merchant’s express consent unless mandatory law or an individual agreement permits otherwise.

16. Final Provisions

16.1 The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods.

16.2 If the Merchant is a merchant within the meaning of the German Commercial Code (Kaufmann), a legal person under public law or a special fund under public law, the place of jurisdiction for all disputes arising out of or in connection with this contract shall be Frankfurt am Main. Otherwise, the statutory places of jurisdiction apply.

16.3 Should any provision of these T&C be or become wholly or partially invalid, unenforceable, or impracticable, the validity of the remaining provisions shall remain unaffected. The invalid, unenforceable, or impracticable provision shall be replaced by a valid provision that comes closest to the economic purpose of the original provision. The same shall apply to any gaps in the provisions.

16.4 These terms and conditions are concluded in the German language. Versions in other languages are provided for information purposes only. In the event of discrepancies or questions of interpretation, the German version alone shall prevail.

In the event of discrepancies or inconsistencies, the German version shall prevail.