Terms and Conditions
Terms and Conditions (T&C) – Slotlify (for Merchants)
Version: 22.01.2026
1. Scope and definitions
1.1 These Terms and Conditions (“Terms”) apply to the use of the SaaS platform “Slotlify” (https://slotlify.de) by event organizers (“Merchants”) to create and manage events and bookings.
1.2 These Terms apply exclusively to businesses/entrepreneurs (“B2B”). Consumers are excluded from using Bookload as a Merchant.
1.3 Definitions:
- “Bookload”: the platform and related services provided by the provider.
- “Merchant”: a registered user offering events and managing bookings.
- “Tenant”: an organization/entity created by a Merchant within Bookload.
- “Customer”: an end user booking events.
- “Storefront”: the Merchant/Tenant’s publicly accessible page used to present events.
2. Provider
Bookload
Owner Dmitrii Shapiro
An den Krautgärten 33
65760 Eschborn
Germany
Email: service@slotlify.de
3. Subject matter
3.1 Bookload provides a web-based software to the Merchant enabling the Merchant to:
- create and manage Tenants,
- create and publish events,
- manage bookings and (depending on configuration) process or document Customer payments.
3.2 Bookload is a platform provider facilitating bookings. Bookload is not a contractual party for the performance of events.
3.3 The contract for participation in an event is concluded exclusively between the Merchant and the Customer. The Merchant is solely responsible for the event’s content, performance and handling (including prices, cancellations, refunds, house rules and safety).
4. Registration, access and account
4.1 Using Bookload as a Merchant requires registration via email/password (with email verification) or via Google login (OAuth).
4.2 The Merchant must provide truthful, complete and up-to-date information and update it without undue delay if changes occur.
4.3 Login credentials must be kept confidential. The Merchant is responsible for activities performed under its account to the extent the Merchant is at fault.
4.4 Bookload may suspend or close accounts where there is reasonable suspicion of misuse, security incidents or material breaches.
5. Plans, pricing, term and termination
5.1 The Merchant selects a paid plan (monthly or yearly). The scope of services follows the plan description on Bookload.
5.2 Billing:
- Monthly plan: billed in advance per billing month.
- Yearly plan: billed in advance per billing year.
5.3 Automatic renewal:
- Monthly plans renew for one month each.
- Yearly plans renew for one year each.
5.4 Termination:
The Merchant may terminate with 14 days’ notice to the end of the current term via the Merchant dashboard or in text form to service@slotlify.de.
5.5 Price changes:
Bookload may change prices for future billing periods. Bookload will notify the Merchant by email at least 30 days before the change takes effect. The new price applies from the beginning of the next billing period. In case of a price increase, the Merchant may terminate extraordinarily effective on the date the increase becomes effective.
6. Payment processing (Merchant plans)
6.1 Payments for Merchant plans are processed via Stripe and/or PayPal. The payment recipient is Bookload.
6.2 Bookload does not store full credit card details. Payment providers process payment data under their own responsibility and terms.
6.3 After successful payment, Bookload will provide the Merchant with an invoice for the plan fee.
7. Bookings, payments and cancellations in the Merchant ↔ Customer relationship
7.1 The Merchant may accept and manage bookings via Bookload. Customers may book as guests or with a customer account depending on the Merchant’s settings.
7.2 Booking payments may include “online payment” and/or “pay on site”, depending on configuration. The payment recipient for bookings is generally the Merchant.
7.3 Cancellations/refunds:
The Merchant defines cancellation and refund terms for its events and is responsible for implementing them. Bookload may provide technical features but assumes no responsibility for the content or legal validity of the Merchant’s rules.
7.4 Disputes/chargebacks arising from bookings are generally to be handled and borne by the Merchant, unless Bookload is a party to the payment flow.
8. Merchant obligations (content, legality, safety)
8.1 The Merchant must offer only lawful events and obtain and maintain any required permits, licenses, insurances and qualifications.
8.2 The Merchant is responsible for the accuracy and completeness of event information (description, dates, prices, capacity, participation requirements, safety and house rules).
8.3 Prohibited content and events:
In particular, events/content that are illegal or violate applicable law are prohibited, as well as content/offers involving
- glorification of violence, hate, discrimination, racism, nationalism or extremist content,
- pornographic/sexualized content or “adult” offers,
- unsafe/dangerous or health-endangering offers,
- other immoral or abusive purposes.
Bookload may remove content and/or suspend accounts if a violation is suspected or confirmed.
9. Storefront / Merchant legal texts
9.1 The Merchant may add links in its Storefront to its own legal texts (imprint/legal notice, privacy policy, terms/AGB).
9.2 The Merchant is solely responsible for providing correct, complete and up-to-date legal texts and fulfilling statutory information duties towards Customers.
10. Rights in content
10.1 The Merchant retains all rights to the content it provides (texts, images, trademarks).
10.2 The Merchant grants Bookload the rights necessary to technically provide the platform (in particular, storage, reproduction and making available via the Storefront) limited to the term of the contract.
10.3 Bookload will not use Merchant content for Bookload’s own marketing purposes unless the Merchant explicitly consents.
11. Availability, maintenance and changes
11.1 Bookload provides the platform on a “best effort” basis. No specific uptime is guaranteed.
11.2 Bookload may perform maintenance and temporarily restrict or interrupt services (maintenance windows) where technically required. Bookload will announce planned maintenance where possible.
11.3 Bookload may further develop the platform and change features provided this does not unreasonably disadvantage the Merchant.
12. Suspension, blocking and termination for cause
12.1 Bookload may suspend access in whole or in part if
- the Merchant is in payment default,
- there is suspicion of security incidents or misuse,
- the Merchant breaches these Terms or applicable law.
12.2 In case of payment default, Bookload may suspend access after a reminder until outstanding amounts are settled.
12.3 The right to terminate for cause remains unaffected.
13. Liability
13.1 Bookload is liable without limitation for intent and gross negligence and for injury to life, body or health.
13.2 In case of slight negligence, Bookload is liable only for breach of a material contractual obligation and then limited to the typically foreseeable damage.
13.3 Bookload is not liable for the performance, quality, safety or legality of events, nor for the Merchant’s content or obligations towards Customers.
13.4 Bookload is not liable for disruptions outside Bookload’s control (e.g., telecom failures, payment provider outages, force majeure).
14. Data protection and processing agreement (DPA)
14.1 Bookload processes personal data in accordance with Bookload’s privacy policy.
14.2 Where Bookload processes Customer personal data on behalf of the Merchant (e.g., booking/attendee data), a data processing agreement (“DPA”) may be required. Bookload will make such an agreement available in the future or provide it upon request.
15. Changes to these Terms
15.1 Bookload may amend these Terms where there is a valid reason (e.g., changes in law, platform updates, security requirements).
15.2 Bookload will notify the Merchant of changes by email. Changes are deemed accepted unless the Merchant objects within 14 days of receipt. Bookload will point out the right to object in the notice.
16. Final provisions
16.1 German law applies excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
16.2 To the extent legally permitted, the place of jurisdiction for all disputes is Frankfurt am Main, Germany.
16.3 If any provision is or becomes invalid, the remaining provisions remain effective. The parties shall replace the invalid provision with a valid one that most closely reflects the economic intent.